Privacy Policy

Last updated: January 7, 2025

1. Information We Collect

We collect:

  • Account information (email, name, billing details)
  • Usage data (API calls, queries, service usage)
  • Log data (IP addresses, browser type, timestamps)
  • Data you provide through our services

2. How We Use Information

We use your information to:

  • Provide and improve our services
  • Process your payments
  • Send service updates and communications
  • Ensure security and prevent abuse

3. Information Sharing

We share information:

  • With service providers who help us operate
  • When required by law
  • To protect rights and safety
  • During a business transaction (merger, sale)

4. Data Security

We implement reasonable security measures to protect your information. No method of transmission is 100% secure. We cannot guarantee absolute security.

5. Your Rights

You may:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data

6. Data Retention

We keep your information as long as needed to provide services and comply with legal obligations. You may request deletion of your data.

7. Changes

We may update this policy. We'll notify you of material changes via email or our website.

Contact

Dual Space, LLC
131 Continental Dr
Suite 305
Newark, DE 19713
United States

Contact us: team@dualspace.ai